Safeguard Your Amazon Account: Top Tips to Help Prevent Fraud
- eSS.
- Jan 17, 2024
- 3 min read
Amazon scams are not new. They have been around for quite a while. With the increasing number of sellers and a low barrier for entry, the risk of seller fraud has been increasing. A recent study claimed that 100 new counterfeit accounts are made daily.
1) Report To Amazon Immediately:
You can ask your Amazon seller consultant to send an email to Amazon the moment you become the victim of any of these scams. Or you can go to Seller Central’s help section, type your problem and request them to call back. Politely explain to them what has happened and ask them what should be the next steps. If you have enough proof and a good reputation, Amazon will surely help you out. You can also forward any suspicious emails or information about any suspicious activity to stop-spoofing@amazon.com
2) Keep Your Selling Account Credentials Safe:
Maybe you already know this, but we will again advise you not to share your bank or seller account information with anyone. Even if someone allegedly calls you telling that he is an Amazon representative and asks you to log in with the code he provides, NEVER do it. It’s a trap and you should inform about such calls to Amazon.
3) Turn On 2-Step Verification:
This is the best way to protect your account and the process is simple too. A seller can sign into his account only via a two-step verification code which will be a random six-digit number. This code is usually sent from Google Authenticator to your smartphones, Amazon’s registered phone number and Amazon’s registered mail ID. If you have not enabled it yet, do it now.
4) Remember This About URLs And Email Ids:
It is very essential that you understand the difference between a genuine and fake email ID. Emails you receive from Amazon will always end with @amazon.com. Don’t believe any other email IDs. Some of the fake email IDs used as follows:
Similarly, the sites ending with.amazon.com are authentic. It is reported that the site with URL: https://sellercentral-secure-amazon.com is often used to get sellers to log in. Also, always watch out for grammatical or spelling errors in emails, if you see that it’s a danger sign.
5) Maintain A Good Reputation:
When you are a prey to scams like return and refund or failed delivery, then a good reputation might help you. If Amazon believes that you really care about your customers and you have good account health and timely customer reply ratio, then Amazon will favor you over the fraud customers. This is something your Amazon SEO consultant should take care of.
6) Use Amazon FBA:
FBA will protect you from the failed delivery scam and from the buyers who make false delivery claims.
7) Register Your Brand:
Brand registry will protect your listings from counterfeit and it will also help customers build trust in your brand. They will be able to identify the difference between quality products and cheap products. Plus brand registered sellers can fight back with hijackers more efficiently.
Your Alertness Can Save You Big Time
Amazon scams aren’t common, but they are avoidable to great extent. If you stay proactive and take proper steps to protect your banking information, account details and your products, then you might not even face such situations. But still, if you are targeted, you know what to do (and what not to). Share this blog with your fellow sellers as well, so we all can unite and stand against the scammers.
If you’re interested and want to hear a quote, schedule a free consultation call. We’ll answer all your questions and explain how we can help!
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